25+ Best ChatGPT Statistics for 2024 

Compared to others in the league, ChatGPT has been the talk of the town since it was first launched at the end of November 2022.

Be it SaaS, healthcare, or finance, ChatGPT has been a game-changer for all industries.

But that’s not it; OpenAI, the parent company of ChatGPT, has made some significant upgrades to the platform throughout 2023. 

In this article, you will discover a compilation of all the major 2023 ChatGPT statistics. We’ll be covering everything – user stats, who’s using it, how it stacks up against competitors, recent changes, what people are using it for, and what’s next for ChatGPT.

But first, here’s a tl;dr.

Editor’s Pick – The Best ChatGPT Statistics in 2023

✅ ChatGPT surpassed the 1 million users mark within five days of launch and currently has 180.5 million users.

✅ On 14 March 2023, Open AI launched GPT-4, the latest model for ChatGPT Plus subscribers.

✅ February 9, 2023, marked the launch of ChatGPT Plus, a paid and faster version of ChatGPT, known as ‘GPT-4 Turbo.’

✅ GPT-4 has eight different models, each with 220 billion parameters.

✅ The GPT-4 model outperformed GPT-3 and GPT-3.5 language models, achieving > 80% percentile in over 10+ exams.

✅ 92% of Fortune 500 companies use ChatGPT in their business operations in one way or another.

ChatGPT Usage Statistics

Since its launch in November 2022, ChatGPT has onboarded a massive user base. Let’s break down the usage statistics over time.

#1. Number of Users Over Time

ChatGPT entered the market with a bang. It surpassed the 1 million users mark within five days of launch. It reached 100 million monthly users in January, two months after its launch. 

As of August 2023, ChatGPT has over 180.5 million users, representing an ~80.5% increase over the eight months. 

The only app to reach one million users faster than ChatGPT was Threads.

Source

#2. Daily, Weekly, and Monthly Active Users

Open AI CEO Sam Altman announced that over one hundred million people are using ChatGPT on a weekly basis.

According to Similar Web, ChatGPT entertained over 192.7 million unique website visitors in the last month (October 2023), and an estimated 31.57 million unique users were using ChatGPT daily in November 2023. 

However, the daily active users took a dip from 31.57 to 24.21 million during the last week of November because of all the shenanigans OpenAI went through.

#3. Geographic Distribution of Users

Of the total ChatGPT users, 11.6% reside in the United States, 8.8% in India, and 6.1% in Indonesia. Other significant user bases include Japan (4.39%) and the Philippines (3.6%).

Similar Web

If combined, the top five countries account for about one-third (34.8%) of all ChatGPT users, with the rest of the world making up 65.2%.

#4. Demographic Distribution of Users

About 44.9% of ChatGPT users are Female, while 55.1% are Male. With 25-34 year olds being the most engaged users of the platform.

Interaction and Engagement Statistics

#5. Average Page Visits Per User

The average number of pages per visit per user stands at 6.04. This means an ideal ChatGPT user visited close to 6 pages in a single visit (also known as a session) to the website during October 2023.

👀 Note: This data excluded single-page visits to keep stats more accurate and reliable.

For perspective, the industry benchmarks for average page views per user are between 1.7 and 4.0 pages per session.

#6. Average Session Duration

According to Similar Web, the average time spent by users on ChatGPT during November 2023 is 7 minutes and 31 seconds, which is a 4-second increase (0.82%) from last month.

#7. Most Common Types of Queries or Tasks

According to Statista, the most common tasks or queries that employees in the US complete using ChatGPT include:

• Writing or debugging codes (66%)
• Content creation (58%)
• Customer support (57%)
• Create meeting summaries or docs (52%)
• Research (45%)
• Generate lists (45%)
• Other (3%)

However, there’s no cap on the types of queries or tasks that users can accomplish through ChatGPT. Not until it’s against OpenAI’s policies.

🤯 Interesting: ChatGPT answered the Medical Licensing Exams similar to the level of a third-year medical student, with an accuracy of around 60% for the most difficult set of questions.

Put simply, the use cases of the AI chatbot are widespread across users’ needs. And with the introduction of ChatGPT Plus, the capabilities are mind-boggling (more on this later). 

#8. User Retention Rates

No official figures are available, as OpenAI, the creators of ChatGPT, is not a publicly traded company, so we cannot expect to receive regular updates on user numbers, such as those provided by Google. 

However, if we look at other data sources, a site like Similarweb estimates that:

“ChatGPT clocked 1.7 billion visits during October 2023 with a bounce rate of 31.48%.”

ChatGPT Updates In 2023

ChatGPT has gone through several updates and improvements throughout 2023. Here are some significant ChatGPT updates from this year. 👇

#9. Introduction of ‘Turbo’

February 9, 2023, marked the launch of ChatGPT Plus, a paid and faster version of ChatGPT, known as ‘GPT-4 Turbo.’

ChatGPT Plus is available for $20/month. Subscribing to which you can receive several benefits:

• Access to ChatGPT’s latest version – GPT-4
• Power to browse the web, build and train your GPTs, generate images, and analyze data
• General access to ChatGPT, even during peak times
• Faster response times
• Priority access to new features and improvements

#10. Launch of GPT-4

On 14 March 2023, Open AI launched GPT-4, the latest model for ChatGPT Plus subscribers.

The GPT-4 model equipped users with enhanced capabilities in:

• Advanced reasoning
• Complex instructions
• More Creativity

However, OpenAI capped the usage of GPT-4 based on demand. It was later increased to 50 every 3 hours on 19th July of the same year.

#11. Web Browsing Capabilities and Plugins

The May update from OpenAI was another feature in the cap for ChatGPT Plus users. It came with beta features such as real-time web browsing capabilities and Plugins for third-party integrations. 

These updates played a significant role in bringing ChatGPT back to the AI race against Google’s Bard and other competitors.

The same month, OpenAI introduced the Bing plugin that allowed Bing users to integrate AI into browsing. 

#12. Languages Support

On September 2023, ChatGPT was made available in a limited selection of languages, including:

• Chinese (zh-Hans)
• Chinese (zh-TW)
• French (fr-FR)
• German (de-DE)
• Italian (it-IT)
• Japanese (ja-JP)
• Portuguese (pt-BR)
• Russian (ru-RU)
• Spanish (es-ES)

If you’ve configured your browser to use one of these supported languages, you’ll see a banner in ChatGPT that enables you to switch your language settings.

#13. Voice and Image Capabilities

In September, ChatGPT rolled out voice and image capabilities. This allows users to have a voice conversation or show ChatGPT what you’re talking about.

For example, have a look at this prompt on ChatGPT-4.

GPT-4 Statistics

#14. Number of Users

Since OpenAI has yet to share the number of paid users, I made an intelligent guess by researching through surveys.

According to a survey of developers on Feb 6th, over half of those polled (54.4%) said that they would not pay anything to use ChatGPT. A significantly smaller 12.53% said they’d pay monthly, while 4% said they would pay per usage. 

Put simply, multiple surveys revealed that ChatGPT paying subscribers make up less than 1% of its users. 

ChatGPT has more paying subscribers than Twitter Blue as of March 1, 2023.

#15. Number of Parameters

Contrary to some rumors, GPT-4 does not have 100 trillion parameters. Sam Altman has debunked this, stating that the true size is a secret.

However, Y Combinator news suggests that GPT-4 has eight different models, each with 220 billion parameters.

#16. Incorrect Behavior Rate

Compared to GPT-3, OpenAI has decreased GPT-4 tendency to respond to sensitive requests for disallowed content by 82%. Keeping the platform 82% safer. 😊

Source

Performance Statistics

#17. Response Accuracy

GPT-4 substantially improves over previous models in the ability to follow user intent.

OpenAI researched a dataset of 5,214 prompts submitted to ChatGPT and the OpenAI API. As a result, the responses generated by GPT-4 were preferred over the responses generated by GPT -3.5 on 70.2% of the prompts.

For a comprehensive perspective, here’s how accurate GPT-3, 3.5, and 4 models are based on Open AI’s Internal Factual eval by category. 

#18. Long-Output Accuracy

One area of concern for GPT-3 is its tendency to lose track of the conversation as the dialogue goes on. 

GPT-3 had about 2049 tokens, which were increased to about 4096 tokens (or about 3000 words of English text) in GPT-3.5.

Compared to these, GPT-4 has 8192 tokens, a variant they called GPT-4-8K. Another variant called GPT-4-32K has a context length of 32,768 tokens (equivalent to about 50 pages of text).

Conclusively, Chat-GPT 4 has 40% more accuracy in generating long responses without hallucinating.

#19. Test Performance

ChatGPT was tested on a variety of benchmarks, including simulating exams that were originally designed for humans. 

The GPT-4 model outperformed GPT-3 and GPT-3.5 language models, achieving > 80% percentile in over 10+ exams.

OpenAI also evaluated ChatGPT models on traditional benchmarks designed for machine learning models. And the results are worth a look.

Economic Impact and Business Use

#20. How Businesses Are Using ChatGPT

92% of Fortune 500 companies use ChatGPT in their business operations in one way or another.

Let’s check out some real-world examples of how businesses are leveraging AI to their benefit.

Travel and Tourism

Expedia, a popular travel-planning platform, has integrated ChatGPT into its services to enable users to book and plan trips in a conversational manner.

Online Search 

Microsoft recently integrated GPT-3 and GPT-4 large language models (LLMs) to power the Bing search engine, allowing users to search and receive results through a conversational interface. The AI integration brought Bing back from the dead.  

Ed-Tech

Online learning platforms like Duolingo, Cheggmate, and Udacity are using GPT-4 models to ease students’ learning processes. 

Social Media 

Social messaging app Snapchat has recently added chatbot functionality powered by ChatGPT. The bot, called My AI, appears as a regular contact on Snapchat, and you can call it for a chat at any time to help with answering questions or simply for entertainment. 

Marketing

Coca-Cola has recently partnered with consultants Bain & Company, with the aim of using ChatGPT to assist with marketing and creating personalized customer experiences. 

The beverage company also plans to use the generative image tool Dall-E to craft personalized ad copy and images.

Software and Coding

Software company Freshworks says that ChatGPT has helped its coders reduce the time to code complex software applications from 10 weeks down to less than a week. 

#21. Impact on Productivity and Cost Savings

A February 2023 survey of American business leaders found that around a quarter of the companies had saved between 50 and 70 thousand U.S. dollars by using ChatGPT. 

Additionally, 11 percent of business leaders stated having saved more than 100 Thousand USD since introducing ChatGPT to their workflow.

#22. Emerging Markets and Industries Adopting ChatGPT.

According to Wordfinder, The three sectors most likely to use ChatGPT with their employer’s knowledge were:

• Marketing: 76% 
• Education: 70% 
• Healthcare: 58% 

In contrast, the employees most likely to do so without their employer’s knowledge were those working in business services, construction, and tech.

Ethical and Societal Considerations

#23. Discussions Around Bias and Fairness

ChatGPT is trained around a vast amount of data already available on the internet. Hence, it can absorb and propagate biases present in its training data.

According to ScienceDirect, ChatGPT has several biases like gender, race, culture, language, ideological, sentimental, and others.

But this doesn’t mean ChatGPT is entirely biased in generating responses. It does give a fresh perspective to your thoughts; however, it might generate manipulative responses at times. 

#24. Privacy and Data Security Statistics

Not many know, but OpenAI became a victim of a data breach in the early months of 2023.

To be exact, the breach happened during a nine-hour window on March 20, between 1 am and 10 am Pacific time.

According to OpenAI, the breach impacted approximately 1.2% of the ChatGPT Plus subscribers who were active during this period.

Although OpenAI resolved the issue promptly, if it had not done so, it would have sparked outrage among users. 

JPMorgan Chase, for example, has put some limits on employees using ChatGPT due to concerns surrounding the security of financial information if entered into the chatbot.

Italy’s privacy watchdog cited the data privacy of its citizens for its decision to temporarily block the application across the country as well as questioning OpenAI’s use of personal data to train the chatbot.

👀 Note: China, Russia, and 15 other countries have banned using the AI chatbot in the country.

#25. Societal Impact and Concerns

The possible usage of ChatGPT for cyber crimes has caused outrage among IT professionals. According to Statista, here’s what IT professionals across selected countries feel about ChatGPT assistance in elevating cyber crimes.

Key Takeaways

That was all about the major ChatGPT statistics in 2023. We hope the blog covered everything you needed.

Here are some future predictions related to ChatGPT:

• ChatGPT is projected to have over 1 billion users by 2025.
• ChatGPT is expected to have a significant impact on the job market. Some experts believe that ChatGPT could automate many jobs that humans currently perform. However, others believe that ChatGPT will create new jobs that require skills in AI and machine learning.
• A study by Gartner predicts that ChatGPT will be used by over 80% of enterprises for customer service and marketing automation by 2025